Culturally And Linguistically Diverse (CALD)

 

CALD/ATSI Mental Respite Workplace Development Unit 
The Haven Project has a number of strategies in the development of the program to give access and service to CALD (Culturally and Linguistically Diverse) carers. However broadly the organisations involved in the partnership have a commitment to the following strategies to ensure CALD access to service delivery.  
Employment of workers with relevant culturally and linguistically diverse backgrounds or with specific experience in working with families from CALD backgrounds. 
Develop an agency to recruit, train and coordinate a pool of mental health direct support respite workers who have the capacity to heed the target group’s needs across the specified Regions
For south west Sydney according to the 2001 census there were 9,657 people of Aboriginal or Torres Strait Islander (ATSI) descent and a little more than half of these were female.
There is considerable variation across the south west Sydney region depending on the LGA. In Campbelltown more than one third of the south west regions indigenous population resides (3,602) which is the second largest indigenous population in NSW after Blacktown. There has been a surge since 1991 and this indigenous group is very young with a median age of 16 (compared to 30 for non-indigenous residents). 
The Haven Project strategies to Aboriginal or Torres Strait Islanders is has follows.
· The development of new collaborative health partnerships with the Aboriginal Health Promotion Unit of the Central Sydney Area Health Service and indigenous health specific agencies including. Tharawal Aboriginal Corporation – which provides a medial service, an outreach clinic and social camps for people experiencing social isolation and in need of emotional support. The Aboriginal Medical Service and Daruk Aboriginal Medical Service which are important points of contact with local GP’s working in the area of indigenous health.
· Use of and extension of current networks - In the Consortium partners  organisational staff are extensively involved in the local Interagencies for various programmes funded by DADHC, DoCS and FAHCSIA & DOHA.  The Haven Project will work with these existing networks and with other Aboriginal agencies to enable us to get a clear understanding of the most appropriate way to communicate the service access to the community

WHAT IF I HAVE SPECIAL NEEDS BECAUSE OF MY LANGUAGE OR CULTURE?asian woman relaxing


There are some services available that cater for people's special needs such as diet or types of activities. Other services such as Care Assist, phone 02 4868 2755, may have workers who speak languages other than English. Or you may call Commonwealth Carer Resource Centre on 1800 242 636* and ask them if appropriate services are available.

 

You can also call TIS (Translating and Interpreting Services at 13 14 50# if you need assistance with a language other than English.

You can also go to: www.dhi.gov.au/tmhc for cross cultural mental health centre and a list of 50 plus languages that are supported.

 

Hearing impaired: call TTY 4621 8453

 

 

WHAT IS CALD?

The Haven Project has a number of strategies in the development of the program to give access and service to CALD (Culturally and Linguistically Diverse) carers. However broadly the organisations involved in the partnership have a commitment to the following strategies to ensure CALD access to service delivery.  

 

  • Employment of workers with relevant culturally and linguistically diverse backgrounds or with specific experience in working with families from CALD backgrounds. 
  • Develop an agency to recruit, train and coordinate a pool of mental health direct support respite workers who have the capacity to heed the target group’s needs across the specified Regions



For south west Sydney according to the 2001 census there were 9,657 people of Aboriginal or Torres Strait Islander (ATSI) descent and a little more than half of these were female.There is considerable variation across the south west Sydney region depending on the LGA. In Campbelltown more than one third of the south west regions indigenous population resides (3,602) which is the second largest indigenous population in NSW after Blacktown. There has been a surge since 1991 and this indigenous group is very young with a median age of 16 (compared to 30 for non-indigenous residents).

The Haven Project strategies to Aboriginal or Torres Strait Islanders is has follows.

  •  The development of new collaborative health partnerships with the Aboriginal Health Promotion Unit of the Central Sydney Area Health Service and indigenous health specific agencies including. Tharawal Aboriginal Corporation – which provides a medial service, an outreach clinic and social camps for people experiencing social isolation and in need of emotional support. The Aboriginal Medical Service and Daruk Aboriginal Medical Service which are important points of contact with local GP’s working in the area of indigenous health.
  • Use of and extension of current networks - In the Consortium partners  organisational staff are extensively involved in the local Interagencies for various programmes funded by DADHC, DoCS and FAHCSIA & DOHA.  The Haven Project will work with these existing networks and with other Aboriginal agencies to enable us to get a clear understanding of the most appropriate way to communicate the service access to the community